General Terms and Conditions

Right of Cancellation

You can cancel your contract in writing (e.g. letter, fax, email) or by returning the goods within two weeks without providing the reasons therefor unless you have acted in your commercial or self-employed professional capacity (orders by entrepreneurs). The period begins at the earliest with receipt of the goods. Communicating the desire to cancel or returning the goods in a timely manner is sufficient to meet the deadline. The request to cancel must be sent to:

B-SAFETY GmbH, Oststra├če 85, 22844 Norderstedt, Germany.


You have to bear the cost of returns if the delivered goods correspond to the those ordered and if the price of the goods to be returned does not exceed an amount of EUR 40, or if you have made no payment or contractually agreed on part payment for goods at a higher price at the time of the cancellation.

Please see our Terms and Conditions25 KB and important customer information.